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Frequently Asked Questions

1. Is my consultation confidential? 

Yes. All consultations and treatments are strictly confidential. Your privacy is our priority. 

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2. Do I need to see a doctor before getting medication?

Yes. Every patient completes a medical assessment and consultation to ensure treatment is safe and suitable. 

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3. How soon will my medication arrive? 

Depending on your location, medications can be collected from our clinic or delivered discreetly. 

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4. How does the delivery look from outside? 

We prioritize your absolute privacy. The package is delivered in a standard generic box or shipping bag without any logo, name of sensitive materials, or indicators of therapeutic contents.  

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5. Which medication is better? 

Our doctor will recommend the most suitable option based on your health and lifestyle. 

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6. Are the medication genuine? 

Yes. We only dispense medications sourced from licensed pharmaceutical suppliers in Malaysia. 

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7. What if the medication doesn't work? 

Many factors can affect treatment success. Our doctos will review your response and adjust your treatment plan where appropriate. 

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